KOTEM Support Forum
Over the years KOTEM Support has worked many our Users and our Resellers on various questions and maybe even a few issues that we needed to look at to see if we might fix a problem or improve our products, so we are introducing a new question and answer style forum to share our collective knowledge (KOTEM and Yours) better. KOTEM Support Forum is a way to provide both a 24/7 access to help and an easy to search the knowledge base for you to look up answers to your questions.
Questions & Answers Style Forum
Why did we select a question and answer form style like the well know Stack Overflow? We think that it is better to have a platform for users to ask and answer questions, and, through membership and active participation, to vote questions and answers up or down and edit questions and answers in a fashion similar to a wiki. Most of the traditional forum force you to look through a lot of old and outdated information or require lots of maintenance to keep them relative to the current issues of today but also keep the information that is timelessly available to users.
KOTEM Q&A Forum Phase 1
We want to get our forum up and running so we have enabled all users to ask a question immediately but to for our Users to be able to answer questions we will have to implement Phase 2 which is a user registration on kotem.com. We are currently planning to have it implemented in the first half of 2019. If you can not wait then let us know and we can sign you up for an early beta version.
What can you do today in the KOTEM Q&A Forum?
- Ask questions.
- Comment on questions.
- Received email notification of answers and comments when they happen.
- Vote answers you think are best (this may go away if we get spammed)
- Instant search by keywords
- Filter questions by type
Phase 2 KOTEM Q&A Forum Enhanced Features
What is coming in CY2019?
- New user registration which will provide you with more features.
- Able to answers questions and add comments
- Private questions
- Ability to upload pictures and files.
- Have My questions and Answers sort list.
We want to hear from you about what you like and more important to us what you do not like so we can learn and make improvements to the forum and help solve the problems you have doing your job.